Five Numbers to Check Before You Quote a Big Job
A large order feels like good news. Checking five things first is what decides whether it stays good news.
Track Flows Blog
Insights to Grow Your Business
GST tips, sales strategies, product updates, and real success stories from Indian businesses.
What to Do When a Client Will Not Pay
Reminders have stopped working and the invoice keeps ageing. A calm sequence of steps that recovers more money than escalating early.
What to Automate First in a Small Business
Automating the wrong thing wastes money and changes nothing. A simple test for what is worth automating and what is not.
Setting a Credit Policy Before You Need One
Most credit decisions in small businesses are made in the moment, under pressure, by whoever is closest to the customer. A written policy fixes that.
When Discounting Quietly Destroys Your Margin
A 10% discount does not cost you 10%. Depending on your margin, it can wipe out a third of your profit on that job.
The Weekly Review That Keeps a Business on Track
A daily routine catches problems. A weekly one catches patterns. Thirty minutes, five questions, once a week.
Some Customers Cost You Money. Here Is How to Spot Them.
Every service business has one or two clients who consume far more than they pay. Finding them is uncomfortable and usually very profitable.
Keeping a Customer Costs Far Less Than Finding One
Everyone spends on getting new customers. Almost nobody spends on keeping the ones they have, which is where the cheaper growth actually is.
You Are Probably Underpricing. Here Is How to Tell.
Most service businesses price by looking at competitors and shaving a bit off. Here is how to work out what your work actually needs to cost.